Communications and media customer service: Process intelligence provides a fresh playbook According to a recent market study on CX trends, challenges, and opportunities, 55% of consumers feel experiences have worsened over the past year. The overwhelming majority say experiences remain devoid of convenience, personalization, empathy, and simplicity. Also, in a sobering commentary on the state […]
Category Archives: AI News
FBI Seizes Bot Shop Genesis Market Amid Arrests Targeting Operators, Suppliers
Walmart PS5 Stock Update After Bots Blocked From Trying to ‘Steal’ Consoles Study their group behaviour, and incriminating patterns begin to emerge. Similarly, Ms. Lane Fox, a British e-commerce pioneer, member of Parliament and Twitter board member, blamed a “rogue employee” for a series of follower purchases spanning more than a year. But company records […]
Jets Pizza automates order management with phone bot
A New Robot Dealer Service Makes Buying Drugs Easier Than Ever With every interaction, an AI chatbot gathers valuable information about your customers and their journeys. These actionable insights can better support their journey and improve the customer experience. AI chatbots can provide personalized product recommendations based on a customer’s shopping history, interests, and interactions […]